In today’s fast-paced business environment, companies must continuously improve their workflows to stay competitive. One of the most effective ways to achieve this is through business process optimization.

For decades, mortgage banking, legal, and healthcare industries have leaned on Optical Character Recognition (OCR), hoping it would be the game-changer that finally tamed the chaos of document processing. And to be fair, it was a breakthrough until it wasn’t.

Through this narrative, we’ll explore how AI-driven insights can transform risk assessment, loan origination, customer retention, fraud detection, and more, all while maintaining ethical standards and ensuring regulatory compliance. This is an object lesson in what’s possible when you harness the full potential of predictive analytics in the mortgage industry. So, let’s dive into the story of Regional Bank and see how they’re leading the charge with innovative, data-driven st

Already states such as California, Colorado, and Connecticut are enacting laws that, while short on detail, have significant impacts on the use of AI in mortgage banking. Here in Colorado, the most recent law was signed with a lot of work still needed to ensure it doesn't have unintended consequences or too broad an interpretation, potentially impacting existing automation like Automated Underwriting Systems (AUS) and credit scoring.

Big Think and NexLevel Advisors have been recognized as 2025 AI Pioneer Award Winners by Progress in Lending, honoring organizations that are shaping the future of mortgage lending through responsible and strategic use of artificial intelligence.